FAQ

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Frequently Asked Questions

At 360 Consumer Law™ we believe in empowering our clients so they can understand the process, expectations, and possible results. If you are looking for some general information, please click on one of the frequently asked questions below to view answers about particular topics. For more specific answers to your particular situation and guidance, please click on the Free Consultation button at the bottom of the page.

1

How Can 360 Consumer Law™ Help You?

360 Consumer Law™ is dedicated to helping our clients with the knowledge and experience required to address the challenges they are facing related to protection against fraud, identity theft, credit and debt issues, and securing restitution. We pride ourselves on providing the highest-quality legal and personalized client services working in collaboration with our clients to achieve their goals.

2

What Does Consumer Protection Law Cover?

The federal government and state governments have enacted many laws that impose safety standards on corporations that sell products on the open market. Other laws control business practices across most industries and shape the interactions of corporations with consumers. These laws often provide enforcement tools for consumers who are injured by defective products or who suffer financial losses because of improper business practices. Thus, they can recover compensation for their injuries or costs. Proving this type of claim can be a complex, technical process, so an aggrieved consumer should retain an attorney if a significant amount of money is at stake.

3

What Is The Lemon Law?

The lemon law is an area of consumer protection law that applies specifically to motor vehicles and the parties that distribute them. It covers vehicles that suffer from a significant defect that is covered by the warranty and cannot be fixed after reasonable attempts at repairs. About 1% of the new cars sold in the U.S. each year fall into this category. A consumer may be entitled to a replacement or refund if their car qualifies as a lemon. Federal lemon laws generally apply only to new cars, but state lemon laws may cover used cars in certain situations.

4

Do I Have Any Rights Against False Advertising?

Companies can be very aggressive in their marketing. As a result, a consumer might make a purchase under the impression that they will receive a certain type of item, only to receive something else that does not at all match the marketing. You can bring a claim against the company in this situation. Even if the advertising contains disclaimers or is technically accurate, the company can be liable if the overall impression would be misleading to consumers. In some situations, a company may be liable even if no consumer was deceived.

5

What Can I Do If I Fall Victim To A Scam?

You should promptly contact the local office of your state consumer protection agency. For certain types of fraud, you may want to notify the relevant federal agency or the FBI as well. You can consider reporting the scam to the police and assisting them with filing criminal charges. (However, the decision of whether to pursue charges will be made by a prosecutor rather than you.) Regardless of whether charges are filed or the police think that your case is worthwhile, you can consult an attorney about bringing a civil lawsuit based on the scam. The standard of proof is much lower in civil cases than criminal cases, so you may prevail even if the scammer is not convicted.

Looking for Assistance?

360 Consumer Law™ is dedicated to serving individuals who find themselves in need of legal protection and having someone on their side who will fight for them. Contact our office to find out how we can help you.

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